Issue: November 2021

Welcome to the latest issue of InSync, the newsletter that delivers insights to help manufacturing professionals transform their service businesses and enhance customer experiences.

In today’s market, margins are tight. More manufacturing companies are looking to their service business to drive revenue, cost savings, and differentiation. With an eye on 2022, we share three of our latest and informative webinars packed with practical ideas and tips to help you boost your margins and drive services transformation in the coming year.

We hope these ideas help you capture new opportunities and create value for your business and your customers.

Insights:

Webinar: How End-to-End Service Delivery is Transforming the Customer Experience

Aly Pinder, Program Director, Service Innovation and Connected Products at IDC, and Ashok Kartham, Chief Product Offer at Syncron, discuss strategic service transformation.

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Webinar: Embrace AI Technology in Pricing to Boost Revenue and Margins

In this session, we describe the value of AI and how it accelerates your road to revenue growth and more profit. We will discuss the value of AI and address the variety of ways you can use it.

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Webinar: How to Create Customer Innovations Around Fully Connected SLM

In this session, you will gain a clearer understanding about our vision and journey to provide a connected service experience (CSX).

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The Powerful Pairing of Service Parts Pricing and Inventory Management

Find out how the strategic combination of parts price and inventory management solutions work together to empower manufacturers to deliver seamless aftermarket service experiences.

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News Articles:

Checks and Balances: Demand Forecasting & Planning/S&OP

In a recent article published in Manufacturing & Logistics IT Magazine, experts discuss the impact of modern Demand Forecasting & Planning/Sales & Operations Planning (S&OP) solutions.

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